Learner Case Studies

Hear directly from the perspective of our learners as they share their experiences of how WELL Training empowered them to enhance their skills and significantly influence their professional lives through our customised training programmes.

Please click to access each learner case study.

Caffe Nero logo

Self-Confidence

I have learned how to deliver communication with confidence and I now believe in myself and my decisions.

Caffe Nero case study - self-confidence
Operations/Departmental Manager Apprenticeship
Caffe Nero logo

Team Coaching & Motivation

I was struggling to coach and motivate my team...until I started my Level 5 Operations Manager apprenticeship. My team are stronger and better at their job roles and so am I!

Caffe Nero - Team coaching & motivation
Operations/Departmental Manager Apprenticeship
Caffe Nero logo

Time Management

The main challenge has always been time management but thanks to my apprenticeship, I have the tools to plan and execute better.

Caffe Nero - time management
Operations/Departmental Manager Apprenticeship
Caffe Nero logo

Managing a New Role

The training gave me practical tools that made a real difference in how I now lead my team.

Caffe Nero - Managing a new role
Operations/Departmental Manager Apprenticeship
Caffe Nero logo

Communication & Confidence

I have been able to focus on developing my emotional intelligence, particularly in receiving feedback.

Caffe Nero Case Study - communication & confidence
Operations/Departmental Manager Apprenticeship
Caffe Nero logo

Coaching a Team

The Operations Manager Apprenticeship has introduced me to new and exciting ways to engage my team and support their progression.

Caffe Nero Case Study - coaching a team
Operations/Departmental Manager Apprenticeship

New Career - New Team

I was able to identify those within the team who may need extra support or motivation, whilst rewarding high achievers to ensure their continued development and maintain engagement.

Operations Manager Case Study
Operations/Departmental Manager Apprenticeship

Implementing New HR Management System (HRMS)

With the support and encouragement of the EPA, I used WELL Training’s insights to automate key HR processes in the HRMS. There has been a big improvement in both productivity and legal compliance.

WELL Training HR Support case study
HR Support Apprenticeship
Rivus Fleet Solutions logo

Experiencing Resistance

I wanted to make changes within the Workshop but I was experiencing resistance to change. My leadership style, which was more autocratic, due to my military background was also met with resistance.

RIVUS Experiencing Resistance Case Study for Operations Manager apprenticeship programme with WELL Training
Operations/Departmental Manager Apprenticeship
Caffe Nero logo

Upskilling

The impact that this programme has had on me is overwhelming. I have gained a true knowledge of what it takes to be a successful leader and I have also gained so much more belief in myself and my abilities.

Caffe Nero Upskilling Case Study for Operations Manager apprenticeship programme with WELL Training
Operations/Departmental Manager Apprenticeship
Rivus Fleet Solutions logo

Team Challenges

The training I received allowed me to learn new management styles. I put these learnings into practice and challenged my team in ways I believed would be most productive.

WELL Training Team Leader Supervisor Apprenticeship Case Study from RIVUS
Team Leader/Supervisor Apprenticeship

Communicate with Impact

Through better communication skills learned from the Foundation Academy, we now have regular meetings with all the relevant departments. By actively listening and understanding each department’s opinion, we were able to build consensus quickly, therefore each communication has more impact.

Edgewell Personal Care Foundation Academy Case Study
Communicate with Impact workshop

Situational Leadership

Through the study, I have learned that leaders could adjust their style according to the environment they’re in, and that I could adopt a leadership style more suitable to the team member’s ability and attitude.

Edgewell Personal Care Foundation Academy Case Study
Situational Leadership workshop

Emotional Intelligence

Without the knowledge and skills I gained from the Apprenticeship, my emotional intelligence would not have been sufficient enough to navigate through the challenges I faced.

WELL Training RIVUS Apprenticeship Learner Case Study
Team Leader / Supervisor Apprenticeship