Black Country Futures (BCF)

WELL Training have partnered with Black Country Futures to work with them on their Black Country Community Focus project, funded by the National Lottery. This project will bring positive change to people over the age of 16, living in the Black Country by delivering free accredited Level 1 virtual, bespoke training programmes. Not only that, but WELL Training also support with CV building, writing cover letters, assist with completing job applications, and giving individuals the confidence to smash interview techniques! 

WELL Training will assist and empower individuals encountering barriers to achieve their goals and pursue employment. Through this project, WELL Training will elevate aspirations, build individuals’ confidence, and guide people into training with the help of this project.

If you are or know anyone living in the Black Country, over the age of 16 who wants to increase their employability skills and gain an
accredited qualification
email Julie Taylor for more information on how to register.

Julie Taylor

Our community TRAINING solutions

Level 1
Customer Services

The programme is aimed at anyone who has ambitions to pursue a career in a customer-facing role. You will have the opportunity to develop your customer service skills and knowledge, along with improving your communication skills through practical tasks.

Level 1
Travel & Tourism

This programme is aimed at anyone with little or no experience who wish to understand and work in the travel and tourism sector. You will learn, develop and practise the skills required for employment.

In House Workshops

How to write the perfect CV - How to write a cover letter - How to successfully complete a job application form - Understand & improve your Interview techniques - Increase your confidence


The programme has made me more aware of new skills that I may need in any job. It has also made me more confident.

I completed the customer service programme to understand more about customer service, as this is important in any job. The support I had from WELL Training was amazing and I truly enjoyed every minute of the training. My tutor was caring, upstanding and worked very well with us all and she was always there and happy to help. I enjoyed the group sessions where we all worked well together as a team. The programme has made me more aware of new skills. It has also made me more confident and shown me that customer satisfaction is important to allow a business to improve.

I would 100% recommend this programme to anyone thinking of working with WELL Training. It is a good programme; I found the sessions very interesting and I do believe I have achieved a lot.

The course tutor was really encouraging, helpful & informative.

I thoroughly enjoyed the WELL Training Travel and Tourism course . The course tutor was really encouraging, helpful and informative. I can thoroughly recommend the WELL Training courses as they are tailored to suit the individual needs and the well training team encourages participation and interaction on the course, which makes for a great learning experience.