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Training for Tourism Businesses & Attractions Courses

Level 2 Award in Team Leading


This qualification is designed for practising or aspiring team leaders who are responsible for the activities and performance of others in achieving company objectives.

Who Should Attend?

The Level 2 Award lets you develop your knowledge of the roles and responsibilities of a team leader by focussing on specific skill areas.

Key Topics Covered

By the end of the course you will have undertaken learning and development from ONE of any of the following mandatory units:

  • Personal development as a team leader
  • Team communications
  • Team performance
  • Controlling resources
  • Building work relationships
  • Team development
  • Providing customer service
  • Being a Team Leader
  • Introduction to Team Leading
  • Corporate Social Responsibility

There will be a one day face-to-face delivery sessions delivered by a WELL Associate supported by electronic resources and a comprehensive personal development file.

Dates and Locations

Dates available to meet individual candidate requirements, with sessions and dates available now at locations across the West Midlands region.

National dates available across the UK to meet to individual and organisational requirements.


£750 per delegate including the delivery of one face-to-face session, all materials, access to the secure online moodle facility, student membership of the CMI and all assessment and verification fees.

Click here for an email enquiry about this course.