OPEN COURSES

 

To view our current open courses and booking information, click here.

 
     

Our Clients include...

   

Customer Service Qualifications

WELL specialise in Customer Service Excellence Training – what makes our Customer Service training different is how we make it more relevant, more sustainable and valuable to those whom we are working with.

Our Customer Service training courses ensure that individuals are equipped with the skills and behaviours necessary in order that they can deliver superior customer service at all levels within the organisation whilst increasing customer loyalty and retention.

After undertaking Customer Service training with WELL learners will be able to successfully deal with customers positively for maximum business impact, have the confidence in managing customer requirements to a high level and will each become experts in enhancing the company's reputation.

You can attend a Customer Service Open Course, have a programme tailored to your organisations needs or we can design a programme specifically for you, then select, train and accredit your trainers or managers to deliver an Accredited Training Programme in house.

Getting the right training for you

Scroll through our options on the panel of the right to find out which training is right for you or give us a call and one of learning mentors can discuss this with you. They can provide free advice on what type of training is most suitable for you and how we can tailor a course to suit your needs and help you to gain the customer kills, that can make a real and immediate difference.

    well training  
Training WELL Offers:
Accredited Qualifications:

L2 Certificate in Customer Service

L3 Certificate in Customer Service

L3 Diploma in Customer Service

Combined Apprenticeship Customer Service

1 Day Non-accredited Courses:

Customer Service Excellence Training

Effective Interpersonal Skills